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Getting around

Paratransit, buses and trains, accessible parking, driving with hand controls, and paying for vehicle changes.

A wheelchair user rolls onto a city tram while others board.

ADA paratransit

If a disability keeps you from using the regular bus or train some or all of the time, the transit agency must offer paratransit: a shared ride, usually door to door or curb to curb.

The ruleWhat it means for you
WhereAnywhere within 3/4 of a mile of a regular bus or rail route.
WhenThe same days and hours as the regular buses and trains.
CostNo more than twice the regular full fare.
BookingYou can book a ride for the next day.
Trip purposeNo limits. Work, the doctor, shopping, or fun all count.
DecisionsIf the agency has not decided within 21 days of a complete application, you must be treated as eligible until it does.
VisitingVisitors can use paratransit for 21 days in a year with proof of eligibility from home.
AppealsYou can appeal a denial within 60 days.
  1. Call your local transit agency and ask for a paratransit application.
  2. Fill it out. Most agencies want a form from a doctor or therapist, and some ask for an in-person check.
  3. If you are denied, ask for the reason in writing and appeal. Use the Letter builder.

Buses, trains, and rides

  • Public buses and trains must have lifts or ramps, and staff must help you board.
  • Many transit agencies offer free travel training to learn routes and practice.
  • Many cities have wheelchair-accessible taxis and rideshare options. Ask your transit agency or Center for Independent Living.
  • Problems? File a complaint with the transit agency, then with the Federal Transit Administration.

Accessible parking

  • Get a parking placard or plate from your state motor vehicle office. Most states need a form signed by a doctor or other clinician.
  • Every state must honor placards and plates from other states, so you can use yours when you travel.
  • Placards are only for trips that include the person with the disability.

Driving

  • A Certified Driver Rehabilitation Specialist (CDRS) checks your driving, recommends hand controls or other equipment, and trains you. Find one at aded.net.
  • Buy equipment and changes from a dealer that works with driver rehab specialists. Ask about manufacturer mobility rebates on new vehicles.

Paying for vehicle changes

  • Vocational Rehabilitation can pay for vehicle changes and driver training when you need them for work or school.
  • The VA offers an automobile allowance and adaptive equipment grants to eligible veterans. See Veterans: vehicles.
  • Medicaid waivers in some states pay for vehicle changes.
  • State AT Act programs may offer loans. Find yours.

Last reviewed: October 2026. Laws, dollar amounts, and program rules change. Check with the agency named on this page before you make a decision. Report outdated or wrong information.